Parkbus Operations Coordinator (BC)

6-month full-time contract position (30 hours per week) with an anticipated start date of May 14, 2018

Rate of pay: $18/hour

About us: BEST, or Better Environmentally Sound Transportation, is a non-profit organization that has been promoting sustainable transportation since 1991.

Our vision: Through sustainable transportation, we build vibrant, inclusive communities.
Our mission: To activate better transportation options through initiatives, collaboration and leadership.

About the Program: In partnership with BC Parks, MEC and other partners, BEST has launched a bus service connecting Vancouver to key provincial parks in the province. The goal of the service is to connect new Canadians, seniors, people with disabilities, low-income families and other Vancouver residents living without a car to nature.

Established in 2010, Parkbus is a non-profit initiative focused on creating convenient, affordable and environmentally friendly public transportation options between cities and provincial and national parks outside of the city. After the success of Vancouver – Sea-To-Sky pilot service of 2016-2017 Parkbus is launching a full-season service, focusing on destinations managed by BC Parks. Parkbus will be offering service to the following parks and outdoor recreation areas in 2018 – Cypress Mountain, Shannon Falls, Stawamus Chief, Alice Lake, Garibaldi, Joffre Lakes and Golden Ears Provincial Parks.

The Operations Coordinator for British Columbia will play a key role in the operations and communications during the operational season between May and October of 2018.

Tasks and Responsibilities:

  • Conducting programming on-board buses (distributing parks information, answering questions, educating about park best practices and Leave No Trace principles etc).
  • Educating public on sustainable transportation and impact on the environment.
  • General bus coordination (greeting passengers, checking passenger lists, making announcements)
  • Assisting drivers with directions and pickups/drop-offs.
  • Keeping communication channels between bus operators, project managers and select Parkbus ambassadors/volunteers on board (e.g. service delays, disruptions, missing passengers etc).
  • Availability for on-call during all operational hours in case of emergencies.
    Distributing relevant park information and acting as liaison between park staff and Parkbus.

Skills and Experience:

  • In process of getting a post-secondary education in biology, ecology, geography, environmental studies, tourism or equivalent experience
  • Excellent communication, interpersonal and leadership skills.
  • Ability to work independently and take initiative
  • Previous customer service experience
  • Excellent written and verbal communication
  • Familiarity and passion for outdoor recreation and the parks systems
  • Good command of English, second language an asset.
  • This position requires a high degree of self-motivation, initiative and creativity


  • Able to work weekends and have a flexible schedule
  • Physically capable of working long days
  • Must be between the ages of 15 and 30
  • Must have been registered as a full time student in the previous academic year and intend to return to school full time in the fall
  • Must be a Canadian citizen, Permanent Resident, or designated Refugee status
  • Priority will be given to members of a visible minority

To apply, send your résumé to info[at] along with an introduction telling us who you are and why you’d like to work with us!

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