Job Title: The Bike Valet Coordinator & Driver
Reports to: The Bike Valet Frontline Manager
Work Arrangement: On-call/Casual Employment
Location: Various seasonal and events locations within Metro Vancouver
Compensation: $25/hr
What We Offer:
A competitive hourly wage of $25/hr.
An engaging, responsible role where you will safeguard valuable assets and support eco-friendly transportation.
A dynamic and diverse work environment that fosters personal growth and community impact.
Casual dress code
Equal opportunity employment
About the Role
As a Bike Valet Coordinator, you are the driving force behind the seamless execution of our events. This position involves not only coordinating and overseeing the logistics of each event but also transporting necessary equipment to event sites. With a competitive wage to match the responsibility of managing logistics and ensuring everything runs smoothly, you will be an essential part of creating memorable experiences.
Responsibilities:
Leadership & Supervision: Direct and support a team of Bike Valet Attendants, ensuring high standards of service and operational efficiency. Train and mentor new staff, fostering a supportive and professional environment.
Event Operations: Manage the setup, smooth operation, and teardown of mobile bike parking facilities. This includes transporting, assembling, and dismantling lightweight equipment.
Transport & Logistics: Safely drive the company van to transport Bike Valet equipment to and from event locations, adhering to all traffic and safety regulations.
Customer Service Excellence: Provide a welcoming atmosphere for event attendees, manage the secure check-in/out of bicycles, and handle any inquiries with utmost professionalism.
Collaboration & Planning: Work closely with event organizers and other stakeholders to ensure seamless integration and execution of Bike Valet services at various venues.
Inventory & Maintenance: Oversee the inventory of equipment and supplies, ensuring everything is well-maintained, properly stored, and ready for use.
Sustainability Advocacy: Promote sustainable transport and environmental responsibility, engaging both team members and patrons in these values.
Reporting & Feedback: Regularly report to management on operational successes, issues, and areas for improvement, contributing to the continual enhancement of our services.
Qualifications
Possession of a valid driver's license (Class 7 or 5) is a crucial asset
Previous experience in a supervisory or leadership role, preferably in event and people management, customer service, or outdoor recreation.
Strong organizational skills with the ability to coordinate multiple tasks, prioritize responsibilities, and manage time effectively.
Excellent interpersonal and communication skills, with a positive and approachable demeanor conducive to effective team leadership and customer interaction.
Demonstrated commitment to sustainable transportation and environmental stewardship, with a passion for promoting active lifestyles and community engagement.
Ability to perform basic physical tasks and work outdoors in varying weather conditions.
Flexibility to work evenings, weekends, and holidays as required by event schedules and operational needs.
Why Join Us?
You will be at the heart of a mission-driven organization that values proactive engagement and dedication. Here, your work directly contributes to promoting sustainable mobility and community well-being. If you are ready to drive change and excel in a role where precision, safety, and customer satisfaction are paramount, we look forward to your application.
Secure a pivotal role in our dynamic team—apply today to be the leader our Bike Valet service needs!
